Kinobox

About Kinobox

Kinobox is your one -stop solution for all things in the entertainment industry. Whether you’re looking for movies, daily entertainment news, online streaming content, or TV series, Kinobox has it all.

The platform makes it easy for you to buy movie tickets online, book your spot in real time, and enjoy special discounts and coupons on events. We’re dedicated to keeping you updated with the latest in the entertainment industry and providing a user-friendly experience.

Issues faced

User experience

Customer support

Real time seat availability

Data Management

Low performance

Movie listing

Our Approach

Client has provided the required information which was needed and then we started working on the things which were needed and things which we needed to implement.

Client requirements

Need of customer support
Less loading time
Payment integration

Our suggestions

Listing with date and time
Search and filter
Cancelation and refunds
Notification
Manage showtime and reviews

The challenge

Real time seat availability

User experience and interface design

Show time data management

Manage high traffic during peak time

Search functionality

Payment gateway

SWOT Analysis

Strengths

Discount offers
Real time updates
Ticket resolution

Weakness

System downtime risks
Technical complexity
Dependency on payment system

Opportunities

Analytics
Partnership and collaboration
Recommendation based on review

Threats

User preference change
Data breach
Market competition

Strategic solutions

Seat availability
- When a user selects a seat for booking, that seat will be temporarily held for them. If the user completes the booking, the seat is reserved. If the user doesn’t finalize the booking within a certain time, the seat will become available again for others to choose.
High Traffic
- Implemented a Content Delivery Network (CDN) to handle high traffic. This helps balance the load and improves site speed, ensuring a smoother experience even during peak times.

Customer support
- Introduced a ticketing system to quickly track and resolve user issues. Additionally, users can now easily cancel their bookings in a timely manner.
Payment security
- Secured payment for the user to prevent fraud and protect user information.